FAQ's

Frequently Asked Questions and Answers

How often is the Website updated?
Whenever something is sold or a new item arrives - sometimes more than once a day.

How long do I wait for a reply to my enquiry?
We respond as fast as is humanly and technically possible, usually well within an hour.
Please check your spam/junk box for our reply as firewalls are sometimes a little too effective

Can we come and see the stock?
Yes, by appointment.  We are very flexible and will meet you at our Upcott Farm premisies, TA4 4EY.   

How can I pay for items?
Payment by bank transfer - BACS.

Delivery & Cost
Please see our dedicated page for delivery information.

Returns
We abide by the Consumer Contract Legislation.
Buyer to pay carriage costs.

Are the dimensions accurate?
All dimensions are accurate but may differ slightly from chair to chair within a set.  
Please email for specific measurements.
The images below show how we determine chair dimensions.